Swifty Sports Privacy Policy

At Swifty Sports, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, apps, and services. Our platform is operated by Swifty Sports Limited, registered in Ireland under company number 744613, and Swifty Global (UK) Ltd, registered in England and Wales under company number 13287021. Together, we operate under the Irish bookmaker's remote betting license (reference 1020669) and the UK Gambling Commission license (account number 58957). By using swiftysports.ie, you agree to the practices described below.

Information We Collect

When you register with Swifty Sports, we collect various categories of personal information necessary to provide our sportsbook and casino services responsibly and securely.

• We gather identity details such as your full name, date of birth, address, and contact information during account registration
• We collect financial information, including debit card details, to process deposits and withdrawals through our third-party Payment Solution Providers
• We track your gaming and betting activity across our sportsbook and casino, including bets placed, games played, and transaction history
• We record communications you have with our customer support team, including Live Chat and email correspondence
• We automatically collect technical data such as your IP address, device type, browser, and login timestamps
• We may request additional Know Your Customer (KYC) documentation, including proof of identity and proof of address, particularly where your deposits exceed €5,000 within a rolling 180-day period

Why We Collect This Data

We at SwiftySports collect this information to verify your identity, prevent fraud and underage gambling, process your transactions, comply with legal and regulatory obligations under Irish and UK law, and provide you with a safe and personalised experience across our sportsbook and casino games.

How We Use Your Information

Our use of your personal data is guided by the principles of necessity, transparency, and legal compliance. We at Swifty Sports process your data for the following purposes:

• We use your data to open, maintain, and verify your account
• We process your financial details to facilitate deposits and withdrawals, including bank and card transactions
• We use your activity data to detect suspicious behaviour, prevent money laundering, and comply with anti-fraud regulations
• Our team uses your contact information to respond to enquiries, send KYC requests, and provide time-specific updates regarding bet settlement or account matters
• We may use your data, where you have consented, to send you promotional offers such as our welcome offers, Swifty Spins, or Swifty Sprint promotions
• We use aggregated and anonymised data to improve our games, odds, and overall user experience

Legal Basis for Processing

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish and UK data protection laws. Our legal grounds for processing include fulfilling our contractual obligations to you, complying with licensing and regulatory requirements imposed by the Irish bookmaker's license and the UK Gambling Commission, protecting our legitimate business interests, and, where applicable, your explicit consent for marketing communications.

Data Sharing and Third Parties

Here at VegasHero-style transparency standards (adapted to Swifty Sports), we do not sell your personal data to third parties. However, we may share your information with:

• Third-party Payment Solution Providers who process your debit card transactions, which appear as "SWIFTY" on your billing statement
• Regulatory bodies, including the Irish gambling regulator and the UK Gambling Commission, as required by law
• GAMSTOP and responsible gambling organisations such as GamCare, as part of our commitment to safer gambling
• VIBAS, our independent dispute resolution provider, in the event of an unresolved complaint
• Fraud prevention agencies and identity verification services to confirm your KYC documentation
• IT service providers who support our website, apps, and Progressive Web Apps infrastructure

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal and regulatory obligations. Transaction records, KYC documentation, and account activity logs are typically retained for the periods required under Irish and UK gambling regulations, even after you close your account with us.

Your Rights

As a user of Swifty Sports, you have several rights regarding your personal data under GDPR. We are committed to honouring these rights promptly and transparently.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct any inaccurate or incomplete information
• You may request that we erase your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of processing, including direct marketing
• You can request a copy of your data in a portable format
• You may withdraw consent for marketing communications at any time by contacting us at support@swiftysports.com

Cookies and Tracking Technologies

Our website and apps use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site performance. For more detailed information about the specific cookies we use, please refer to our separate Cookies Policy. You can manage your cookie preferences through your browser settings at any time.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our systems use encryption and secure protocols to protect sensitive information, including your financial details, during transmission. Despite our efforts, no method of transmission over the internet is completely secure, and we encourage you to also take steps to protect your own account, such as using a strong viclIrvHxpz[&)l2 and not sharing your login credentials.

International Data Transfers

Given our two-entity structure across Ireland and the United Kingdom, your data may be transferred between Swifty Sports Limited and Swifty Global (UK) Ltd for the purposes described in this policy. Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone under 18, we will take immediate steps to delete such data and close the associated account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our website and apps after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team at support@swiftysports.com. For affiliate or marketing-related enquiries, you can reach us at affiliates@swiftysports.com. We aim to respond to general enquiries within 72 hours and prioritise KYC and documentation requests, which are typically processed within 48 hours.