Our Responsible Gaming Promise

Our Commitment to Safer Gambling

Our VegasHero-style approach (adapted here as our SwiftySports approach) means putting safety at the centre of everything we do. Our Swifty Sports team works closely with regulators in both Ireland and the UK, since we operate under two separate licences - the Irish bookmaker's remote betting licence (reference 1020669) held by Swifty Sports Limited, and the UK Gambling Commission account (number 58957) held by Swifty Global (UK) Ltd. Both licences require us to maintain strict player protection standards, and we go beyond the minimum requirements wherever we can.

We at Swifty Sports are proud participants in VIBAS, the independent dispute resolution scheme for the Irish betting industry, and we work in partnership with GamCare, one of the UK's leading providers of support for anyone affected by gambling harm. Our SwiftySports platform is also fully integrated with GAMSTOP, the UK's national self-exclusion scheme, giving our UK customers an extra layer of protection if they choose to use it.

Tools to Help You Stay in Control

You'll find a full suite of responsible gambling tools built directly into your Swifty Sports account. Our goal at SwiftySports is to give you practical, easy-to-use controls so that you can set your own boundaries and stick to them. New players can review our Swifty Sports bonus terms alongside these tools to ensure responsible play from the start.

• Deposit Limits - You can set daily, weekly, or monthly deposit limits on your account at any time. Once set, these limits cannot be increased immediately; any request to raise a limit only takes effect after a cooling-off period.
• Loss Limits - If you'd prefer to control how much you can lose rather than deposit, our Vegas-style limit tools (available on your SwiftySports account) let you cap your losses over a chosen period.
• Time-Outs - Need a short break? You can activate a temporary time-out on your Swifty Sports account for a period ranging from 24 hours up to several weeks. During a time-out, you won't be able to log in or place bets.
• Self-Exclusion - For longer-term breaks, we offer self-exclusion periods of six months, one year, or longer, directly through your SwiftySports account settings or by contacting our support team.
• Reality Checks - We can send you periodic reminders of how long you've been playing and how much you've wagered, so you always stay aware of your activity on Swifty Sports.
• GAMSTOP - UK customers can register with GAMSTOP to self-exclude from all UK-licensed gambling operators at once, not just SwiftySports.

How to Set a Limit or Self-Exclude

1. Log in to your Swifty Sports account.
2. Navigate to your account settings or responsible gambling section.
3. Choose the tool you'd like to use - deposit limit, loss limit, time-out, or self-exclusion.
4. Select your preferred duration or amount.
5. Confirm your choice - our SwiftySports system will apply it immediately.
6. If you need help at any stage, our support team at support@swiftysports.com is ready to assist.

Keeping Our Players Safe - Age and Identity Verification

We at Swifty Sports only accept customers aged 18 and over. Before you can withdraw funds, and in line with our Know Your Customer obligations, we may ask you to verify your identity and, where relevant, your source of funds. Our SwiftySports verification process typically applies once a customer reaches €5,000 in transactions over a rolling 180-day period, and documents submitted are usually processed within 48 hours.

Our Swifty Sports team also monitors accounts for signs of unusual betting or spending patterns. If something looks out of the ordinary, we may reach out directly to check that everything is okay and to offer support or additional tools if needed.

Recognising the Signs of Problem Gambling

It's not always easy to know when gambling has stopped being fun. At SwiftySports, we encourage every player to reflect honestly on their own habits. Some signs that gambling may be becoming a problem include:

• Spending more money or time betting than you originally planned
• Chasing losses by placing bigger or more frequent bets
• Borrowing money or using funds meant for essentials to gamble
• Feeling anxious, irritable, or guilty about your betting activity
• Neglecting work, family, or social responsibilities because of gambling
• Hiding your gambling activity from friends or family

If any of this sounds familiar, we want you to know that help is available, and reaching out is nothing to be ashamed of. Our Swifty Sports support team can point you toward the right resources, or you can use our in-app tools straight away to set a limit, take a break, or self-exclude.

Organisations That Can Help

Alongside the tools available directly through your Swifty Sports account, there are independent organisations in Ireland and the UK offering free, confidential support for anyone affected by gambling harm:

We at SwiftySports strongly encourage anyone who feels their gambling is becoming unmanageable to contact one of these organisations directly, in addition to using the tools on our Swifty Sports platform.

Protecting Underage and Vulnerable People

Our SwiftySports platform is strictly for adults aged 18 and over. We use robust age verification checks as part of our onboarding process, and we take immediate action if we discover an account belonging to a minor. We also recommend that parents and guardians use device-level parental controls and filtering software to prevent underage access to gambling websites, including Swifty Sports and other platforms.

If you share a device or household internet connection with someone under 18, please take extra care to secure your account with a strong, unique viclIrvHxpz[&)l2 and to log out after each session on SwiftySports.